Questions, Answered.
Everything about joining, membership, security and getting help — in one place.
// Getting Started
First Steps
What is Flutter Butter?
A private Australian racing and sports betting syndicate built on discipline and transparency. Every selection is published with its odds and unit stake, and every result — win or loss — stays on the public record. Nothing is deleted or adjusted after the fact.
How do I join?
Join the free Telegram channel first — no signup, no card, tips post there tagged 🎁 as they go out to members.
From there, create a free account in The Bunker to unlock the member portal (live analytics, staking calculator, your own bet history), and request VIP from inside the Bunker when you're ready for full access to every play and the members-only Telegram channel.
What's the difference between the free Telegram and The Bunker?
The free channel gets a steady drip of tagged free tips — good for getting a feel for how we operate. The Bunker is the full member portal: every play (not just the free ones), live analytics, the staking calculator, and — for VIP members — an invite to the members-only Telegram channel where every selection posts in real time.
Is this financial advice?
No. Flutter Butter provides information only. Gambling involves risk and past performance is not indicative of future results. 18+. Please gamble responsibly.
// Membership & Access
Accounts & Activation
How much does it cost?
The Telegram channel is free to join. A free Bunker account unlocks the member portal, and VIP is available Weekly or Monthly — see Pricing for current rates.
What happens when I upgrade to VIP — is it instant?
Yes. The moment your payment clears (or an admin grants VIP directly), your Bunker account flips to VIP straight away and our bot automatically sends you a one-time invite link to the members Telegram channel by DM. That link is single-use and expires after 72 hours, so if you miss it, just message support and we'll issue a new one.
What happens if my membership lapses?
If a subscription ends (or isn't renewed), your account automatically drops back to free tier and you're removed from the members Telegram channel. You're not permanently banned — resubscribe or get VIP re-granted and you'll get a fresh invite link straight away. The free channel stays open to everyone regardless.
How do I cancel or change my plan?
There's no self-serve cancellation yet — email support@flutterbutter.bet or message us in Telegram and we'll action it from our end, usually same-day.
I signed up but haven't heard anything — what now?
Check the email tied to your Bunker account and your Telegram DMs from our bot first — invite links can land in "Requests" if you've never messaged the bot before. Still nothing after 24 hours? Contact support with your Telegram username or account email and we'll sort it directly.
// Using the Service
How It Works
How do selections arrive?
Selections drop in Telegram with the selection, odds and unit stake. Results are posted once settled and the public ledger updates automatically — see the full breakdown on Analytics.
What is a unit?
A unit is a fixed percentage of your bankroll, so everyone plays to their own level regardless of bankroll size. Plays are rated from 1U to a maximum of 10U, scaled by confidence and value. Full breakdown in the staking guide.
Can I verify the track record?
Yes. The analytics page carries the full public ledger — every win and every loss, updated live from the same data members see. No cherry-picked results, no adjusted records. Racing and Sports are tracked as separate ledgers — see the toggle at the top of the page.
What's "Beat the Close"?
It's our closing-line value (CLV) tracker — it compares the odds we took against the odds available right before the event started, which is one of the clearest long-run signals of whether picks actually held genuine value. See Beat the Close.
// Account & Security
Keeping Your Account Safe
How do I sign in?
Sign in to The Bunker with Telegram (fastest, one tap) or with email and password if you'd rather not link Telegram. Either way your session is handled by Firebase Authentication — we never see or store your Telegram password, because Telegram login never asks for one.
Is my data safe?
Traffic to the site and Bunker is encrypted end-to-end (HTTPS). Your account tier and admin status can only be changed by an admin action or a verified Stripe payment — members can never grant themselves VIP or admin access from the client side, that's enforced server-side regardless of what the app displays. Your logged bets and results are also locked from deletion once written, so the record members see is the same one we see.
Do you store my card details?
No. All billing runs through Stripe's hosted checkout — your card details go straight to Stripe and never touch our servers.
Who can see my account info?
Only you and Flutter Butter admins. We don't sell or share member data with third parties.
// Still Stuck?
Get in Touch
How do I contact support?
Email support@flutterbutter.bet, DM us direct on Telegram at @flutterbutter, or ask in the Telegram channel. Include your Telegram username or your Bunker account email so we can find your account quickly, and describe what you expected to happen versus what actually happened.
Something looks wrong with a result or my account
Screenshot it and send it through — every bet in the ledger traces back to a specific row we can look up, so a screenshot with the date and selection is usually all we need to track it down fast.
Need a hand right now?
support@flutterbutter.bet · or DM us direct on Telegram